Store Cashier

Job Description: Store Cashier

Purpose:

As the first and final point of contact with customers, Cashiers at Floor & Decor must be attentive, courteous, and helpful. They spend their time checking out customers, processing returns, performing necessary cash office duties, and other tasks while providing a memorable and enjoyable experience for each shopper.

Key Features:

• Friendly and enthusiastic
• Entrepreneurial and hard-working
• Honest and accountable

Essential Job Functions:

• Create an atmosphere of hospitality and kindness by greeting each customer with a smile and friendly demeanor.
• Create a connection with clients, ask about their ventures, offer our merchandise, and stimulate excitement for their acquisition.
• Exceptional customer service often involves being empathetic, listening to customer concerns, providing timely solutions, and exceeding expectations whenever possible.
• Show a commitment to safety guidelines and avoid risky behaviors.
• Adhere to the organization's core values by consistently behaving and performing tasks accordingly.
• Handle customer transactions during checkout utilizing the point of sale (POS) system.
• Observe pre-determined protocols when dealing with customer reimbursements and item exchanges.
• The start of your workday consists of unlocking and opening all registers so that you're prepared for serving your first customers of the day.
• Ensure that you follow the standard protocol for accepting cash, checks, and credit cards.
• Greet the person on the phone adhering to the company's prescribed phone answering guidelines.
• Set up, identify, and exhibit goods as directed.
• Create signage that highlights promotions and deals to attract customers.

Minimum Eligibility Requirements:

• The participation age requirement is 18 or above
• Knowledge of basic math skills is vital in ensuring accuracy and precision in fields like science and engineering
• Customer service experience
• Assistance may be extended by traveling to other stores

Job prerequisites including travel and environmental variables:

• As a part of this job, the worker may encounter a warehouse environment and moving vehicles at times. The noise volume within the work atmosphere is usually quiet to moderate.

Physical/Sensory Requirements:

• This job description involves performing Medium Work duties, which include applying a force of 20 to 50 pounds at intervals, or applying a force weighing between 10 to 25 pounds frequently, or up to 10 pounds of force consistently. The job requires the employee to lift, move, or displace objects by different movements, including pushing, pulling, among others. During these tasks, the employee must use their fingers and hands to manipulate and control items often. Additionally, the position demands that the employee stands, walks, reaches out with their arms and hands, climbs, balances, stoops, kneels, crouches, or crawls based on specific assignments.

Benefits & Rewards:

• Bonuses are available to all
• Career advancement opportunities
• Relocation possibilities from coast to coast
• This type of match is not mandatory, and companies may choose whether or not to offer it to employees
• By participating in the Employee Stock Purchase Plan, workers can obtain shares in their business at a lower price point than if they were to buy them on the open market
• Referral Bonus Program
• Corporate Discount Programs
• To meet the specific health and financial needs, eligible individuals can choose from a plethora of insurance plans, including medical, dental, vision, and life coverage

About Floor & Decor:

Floor & Decor strives to create a diverse and inclusive work environment. The company celebrates diversity and recognizes that every employee adds value to the organization's success. F&D ensures that its recruitment processes are free from discrimination based on cultural or physical characteristics. The company seeks to provide an environment free of bias and where all employees feel safe and included, regardless of their individual characteristics. This creates motivation among the employees to contribute to the success of the company.

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