Ecommerce Analyst

Job Description:

This position is responsible for analyzing and reporting on our eCommerce business and overall cross-channel customer digital experience. This position plays a key role in defining the direction of the online experience from both a design and content perspective.

Minimum Eligibility Requirements

• Bachelor’s degree preferred with 3-5 years of relevant experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
• Capable of analyzing KPIs and making recommendations for change as they pertain to sales, events, promotions, outbound communications, user generated content, marketing initiatives and site performance
• Experience with website or ecommerce business models, including digital marketing channels (SEO, email, retargeting, display advertising, etc.), A/B testing, systems, and content management.
• 2-5 years of experience with web analytics tool, preferably Google Analytics
• Solid understanding of website tagging (e.g. GTM or Tealium).
• Advanced level proficiency in MS Excel required; proficiency with a BI tool such as Power BI or Tableau a plus
• Ability to navigate large datasets, with SQL knowledge preferred. Experience with enterprise data platforms (Databricks, BigQuery) a plus.
• Must be highly analytical, comfortable working with numbers and able to provide a data-driven rationale for new projects. Solid foundation of statistical skills a plus.
• Demonstrated ability to work independently as well as cross functionally with a team to execute tasks and projects and achieve desired results
• Must be organized, detail-oriented and possess strong problem-solving skills
• Ability to multi-task and work in a fast-paced environment

Essential Functions

• Partner with online merchandising & digital content teams to expand & analyze performance reporting and drive action that aligns with strategic goals of the teams
• Become proficient in our site tagging solution, work with development team to have new tags implemented and track relevant user behavior
• Create, update, and deliver actionable reporting to key business stakeholders on a weekly/monthly/quarterly basis
• Help define and measure success for website performance across numerous goals: audience acquisition, retention, engagement and conversion
• Partner with digital marketing team to measure performance of paid channels, helping to prioritize spend decisions and create new digital initiatives
• Drive improvement & expansion of existing analytics efforts, including conversion analysis, onsite customer behavior segmentation, and content performance
• Partner with business owners to translate reporting and data into clear insights leading to actions that drive measurable business outcomes
• Conduct self-directed analysis as defined by established business goals
• Be compliant with all appropriate Privacy Preferences and Security protocols.

Working Conditions (travel, hours, environment)

• Travel may be required including air and car travel
• The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.